What Our Clients Say about Us to Our Faces and Behind Our Backs
What's Being Said about SBA-PPP
The Two Rounds of Submitting Applications for the Small Business Administration's Paycheck Protection Program were Stressful, but We Survived with Our Clients. It was a Partnership.
“After moving my business accounts to Affinity Bank, we realized what we were missing from the old big bank; a partnership with real people. Whenever I needed to talk to someone I called and actually got the information or action I needed. Affinity Bank works as a team to make banking easy for us before, during and after the PPP application process. We look forward to a long term relationship. I’ve worked with a lot of banks during my 47 year business career and have never received the service and personal help that Affinity Bank has delivered .”
Dr. Piyush Patel
“Thank you for helping us with our PPP loan, and for all that you have done during these trying times. We have heard many horror stories that other dentists experienced with their big banks. Its horrible how they were treated. We very fortunate to be with you and Affinity Bank. We especially appreciate everyone’s positivity.”
“I want to take a moment to thank you as well as the rest of the Affinity Bank team. It is a very crazy time with a lot of uncertainties of the PPP processes and protocols. You prepared us well, kept us informed and got us through the process seamlessly. I was amazed that you always followed up with me quickly when I had questions. I truly appreciate your hard work and the relationship that I have developed with Affinity Bank.”
Dr. Cheria O'Neal
Pastor James Locke
“Thanks so much for taking the time to let us know. I have a pretty good idea of just how difficult the last week has been for you and everybody at Affinity. Despite that you have taken great pains to keep us informed every step of the way. Let me just say THANK YOU! I hope you are able to get some rest in the coming week and can fully enjoy the idea that your efforts made an important difference in a lot of people’s lives. God Bless!”
I understand now, even more than I have in the past, the value of a community bank and Affinity Bank in particular.
As the owner of a small private medical practice practice, ASCEND Pediatric Neurology, and a client of Affinity Bank, I want to thank you. Your bank’s commitment and organized approach during this pandemic has been exemplary. We have our PPP application in and look forward to the loan assistance. Our account liaison has been very accessible, and your twice daily email updates are most appreciated.
My wishes for good health for you and all your devoted employees. Thank you for all your help with the PPP loan. These relationships are important, and I am glad that my note to your CEO was circulated.
Dr. Howard Schub
It’s impressive how you and your team have been on top of this PPP process. I have watched fellow business owners struggle with an awful experience with applying for their loans, even people with longstanding relationships with their big bank. They just are not being valued as a client or partner.
I am extremely appreciative of all the hours you have been putting in to help us at Atlanta Senior Advocates. Thank you.
What Our Dentists Say About Us
After nearly two decades serving the dental community, we have racked up some incredible stories. References are available.
“I just would like to say, I wish I had switched banks years ago! I finally feel that I have found a place where people truly care about their customers and their businesses. The dedication to customer service I have experienced since joining Affinity is unprecedented in today’s impersonal world that we have all experienced at most mega banks. The conversion was effortless and, the at no charge, remote deposit is just a no-brainer.
Thanks, Affinity, for all the great people. I look forward to a continued relationship for years to come.”
Dr. James Awbrey
Dr. Melanie Burns
“Working with Affinity Bank during the transition of moving my office has been a true pleasure. The professionalism and commitment of the people at Affinity Bank is unparalleled. The bank helped make a daunting endeavor a smooth and enjoyable process. I truly appreciate the personal attention given to me by every member of their team.
Thank you, Affinity Bank, for creating a terrific experience by providing the expertise and support needed for a small business owner!”
“Securing a bank loan for the purchase of a dental practice can be an overwhelming experience. Affinity Bank first cared to know me as a person, and then recognized my ambitions to grow a pediatric dental practice to its fullest potential. Chris Cochran and his colleagues gained my trust because they met with me in person, realized my attributes, and showed good faith by offering a level of service that soared above and beyond the attempted efforts of big banks.
Affinity Bank’s support enabled me to feel confident in my decision to buy, assured my feeling of a secure investment, and best of all, allowed me to shine and provide the very best care for my pediatric patients.”
Dr. Aaron Swartz
What Our Commercial Banking Clients Say
Originally - in 2002, Our Name was Atlanta Business Bank. Since Then We Have Partnered with Many Businesses in the Southeast.
“The Affinity Bank family has been very good to us over the years. As our company has grown, Affinity has grown with us. I know that Ed Cooney and his team has our best interest at heart. I am grateful for our partnership.”
Owner & CEO of the Esani Institute
“Andrew Bell of Affinity Bank is the most client-focused business banker with whom I have had the pleasure to work. He took the time to truly understand my business and then went above and beyond to support the success of our business. From internal advocacy in support of business financing needs to teaching personal financial seminars at our advanced academy, no task was too big or too small. He is a shining example of excellent customer service.”
“I am a business man and understand the importance of good Customer Service. I like dealing with people that do what they say. My experience with Andrew Bell and Affinity Bank has been above expectation. They have come through on every promise. The community approach and attention to my needs has been impressive. Andrew has been engaging, supportive, attentive and available.”
“My big bank really let me down when I needed help with PPP. Affinity Bank and Andrew came to my rescue when I needed them most! I am very grateful and I will be with Affinity Bank for years to come.”
Johns Creek, Georgia
Stephen & Julie Smith
"Modern banking with an old fashioned feel. That’s how Affinity Bank was described by a colleague when we asked for a bank recommendation. Boy, was he right! We were looking for an investor friendly bank as our old bank had made it increasingly difficult to do business with them in the past few years. Enter Affinity Bank. They took the time to get to know us and hear our story. They were as interested in who we were and our past experiences as they were our future. We made the switch and have never looked back."
"Modern banking with an old fashioned feel? Absolutely!"
“After hearing good things from a family member about their experience with Affinity Bank and Tara, I reached out.”
“They have been easy to work with, knowledgeable, and I don’t feel bogged down with fees or hoops to jump through. I highly recommend Affinity Bank if you want a personal connection, and not just feel like another account number.”